Got a question about your online order or need to know something about one of our products?

Simply fill out the form below or use the contact details below. For any fish availability or purchases made in-store, please contact your local store directly using the details found at the bottom of the page. 

For livestock enquiries or purchases, please contact your local store directly. Please find store info at the bottom of this page.

Holiday Shipping Notice:
Our warehouse will be closed on 25th–26th December and 1st–2nd January. Online orders will continue to be processed and shipped during the short trading weeks where possible.

Shipping for live fish, live plants, and live bugs will resume from the week commencing 5th January.

Please note that back-ordered items may experience delays over the Christmas period due to supplier closures. We expect to begin dispatching back orders from the week of 5th January.