Livestock Shipping

 

All livestock orders are shipped out on Monday or Wednesday each week.

Our livestock orders are shipped using NZ Post overnight delivery service.

Shipping costs for fish are as follows:
North Island (Non-Rural): $25.00
South Island (Non-Rural): $35.00

This covers the cost of the overnight shipping, polystyrene box, and heat pack.

Shipping cost for plants are as follows:
NZ: $7.99

Tracking will automatically be sent to you using the email address you have provided.

If your order arrives on the expected delivery date but arrive DOA, we require some clear photos/videos in the unopened bag within the hour of delivery.

This can be sent to us either via Facebook or emailed to info@hollywoodfishfarm.co.nz

Should these instructions fail to be met, we may not be able to offer a store credit/replacement.

We can ship to Rural Delivery addresses; however our policy does not apply here – this is at the buyers risk.

Reimbursement is at the discretion of Hollywood Fish Farm and may be in the form of store credit/replacement product. Shipping charges are non-refundable.

 

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